Add up the total cost: price, shipping, handling, delivery, taxes and other fees, and also the cost of a return.
Two shops list the same bag, one at a lower price with paid shipping and one at a higher price with free delivery and returns.
Learn the total cost of the product, including shipping, handling, delivery, taxes or other fees. The FTC’s online shopping page lists this first among its tips for comparison shopping.
What the FTC says
- Learn the total cost of the product, including shipping, handling, delivery, taxes or other fees.
- Read the terms of the advertised deal, for example whether you have to buy unwanted products to get the advertised low price.
- Read the entire product description, including the fine print.
- See if a seller has a price-matching policy, and contact the seller if you want to request a match.
- Before you return an item, find out who pays the shipping costs for returns, how many days you have, and whether there are restocking fees.
How to compare two offers
- Write down the bag’s price at each shop.
- Add shipping, handling and taxes.
- Add any fees at checkout.
- Add the cost to return the bag, if the shop charges.
- Compare the totals and the return terms, not just the price.
A worked example
Suppose a bag is $120 with $15 shipping and a $10 return fee costs $145 if you keep it and $25 if you return it. A bag at $130 with free shipping and free returns costs $130 if you keep it and $0 if you return it. The cheaper-looking bag can cost more.
Customs and duties
If you buy from a seller in another country, ask whether the price includes import taxes and duties, and who pays them. Some sellers collect them at checkout, and others leave them to be charged on delivery, which can arrive as a surprise bill.
Where this answer stops
Taxes and duties vary by place and by how a bag is imported. The FTC page gives principles, not figures, and your own checkout shows the real totals.
Sources and further reading
Three more perspectives
Add the costs of the whole journey: the bag, the delivery, any tax and any fee, and include the cost of sending it back if it does not suit.
Read the terms of the advertised deal. A low price that requires a minimum spend or an extra purchase is not the price you will pay.
Look at the checkout page before you commit. A price you see in the list is not the same as the figure at the end, so check the last page.
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