Look for several photos of the actual bag. If there are only stock images, you cannot check condition or be sure the seller has it.
A seller lists a used leather handbag with a single glossy image that looks like a catalogue picture, and gives few details.
Look for several photos of the actual item. The FTC says that if you do not see pictures of the actual item, you cannot check its condition or be sure the seller really has it. It also says to read the description carefully.
What the FTC says
- Look closely at the photos the seller posts. Are there several photos so you can see the entire item, or only stock photos?
- If you do not see pictures of the actual item, you cannot check its condition or be sure the seller really has it.
- Read the seller’s description. If a seller says something is “refurbished”, “vintage”, “used”, “as is” or “close-out”, it probably isn’t in top condition.
- If a seller lists an expensive item for a very low price, it might be fake.
What to ask for
- The whole bag from the front, back, sides and base.
- Close-ups of corners, handles and zips.
- The inside, including the lining and any label.
- Any marks, scuffs or repairs.
- A photo with a note and the date, if you are unsure about the seller.
How to use the answers
Compare the reply with the listing. If a seller will not send extra photos, or the new ones differ from the listing, move on.
Why this matters more for used bags
A new bag from a retailer is made in a standard way, so a stock image shows what you will get. A used bag is one of a kind. The corner wear, the marks inside and the state of the lining are particular to that bag, and only photos of that bag show them. The FTC’s advice makes that distinction without saying it in so many words.
Where this answer stops
Photos can mislead, even real ones, and they do not prove authenticity. Combine them with the seller’s record and a safe payment method.
Sources and further reading
Three more perspectives
A seller who is sure of the item will take extra photos. Ask for the base, the corners, the handles and the inside, and treat a refusal as a reason to look elsewhere.
Photos in daylight on a plain background show more than staged images. Look for close-ups of wear at the corners, the zip and the lining.
Ask about smells and storage, since a photo does not show them. A bag kept in damp conditions may have a musty smell that no picture shows.
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